Prep your business for Customers to expect more from you using Conversational IVRs

Companies must find effective ways to resolve consumer concerns Conversational IVR provide a unique voice-based and hands-free solution.

How COVID Exposed Companies and their Complacent Attitude Towards Conversational A.I.

For years, Artificial intelligence has been in existence. Digital assistants like Google Assistant and Alexa have paved the way for consumers to get familiar with interacting with artificial intelligence. There are many organisations that are unaware of the fact that artificial intelligence has come off age and needs to be considered as the new normal.It